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YOUR PRIVACY RIGHTS AND SECURITY POLICY:

Version: February 3, 2009

Your privacy is important, so we have created the following Privacy Policy to let you know what information we collect when you visit our website 101inks.com (the “Site”), why we collect it, and how it is used. Through this Privacy Statement, we want to reassure users of the Site that we will not sell, share, or rent user information to others in a manner different than as set forth in this Privacy Statement. We may periodically make changes to this Privacy and Security Policy which will be included on this page. It is your responsibility to review this Privacy and Security Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often By accessing this Site, you agree to be bound by the Privacy Statement. If you do not agree to the terms of this Privacy Statement, please do not use this Site. Each time you use the Site, the current version of the Privacy Statement will apply. Accordingly, when you use the Site, you should check the date of this Statement (which appears at the top) and review any changes since the last version.

YOUR CALIFORNIA PRIVACY RIGHTS
(As provided by California Civil Code Section 1798.83)

Effective January 1, 2005, a California resident who has provided personal information to a business with whom he/she has established a business relationship for personal, family, or household purposes (“California customer”) is entitled to request information about whether the business has disclosed personal information to any third parties for the third parties’ direct marketing purposes. In general, if the business has made such a disclosure of personal information, upon receipt of a request by a California customer, the business is required to provide a list of all third parties to whom personal information was disclosed in the preceding calendar year, as well as a list of the categories of personal information that were disclosed.

As stated in this Privacy Policy, we do not share information with third parties for their direct marketing purposes.
California customers may request further information about our compliance with this law by e-mailing cs@101inks.com.
 
INFORMATION WE COLLECT, WHY WE COLLECT THEM AND HOW WE USE THEM:

A: Personally Identifiable Information: PII

101inks.com collects information from the users of the Site at several different points on the Site. For example, we collect and/or request information when a user:

1) Places an Order
2) Inquires about availability of a product
3) Subscribes to our Newsletter
4) As required by law

- Information collected when placing an order:

Our Site is designed for the user to navigate and make a purchase of a product. In the event the user decides to make a purchase and places an order, we will collect the following information:

First name, Last name, complete Billing address, complete Shipping address, Contact (phone) number, Credit or Debit Card information and E-mail address

This data is collected for the purpose of fulfilling the customer’s order and it is with the understanding that the information should be kept confidential and secure at all times. We may use this data to contact the customer in connection with their order or new promotions and discounts.

- Information collected when inquiring about a product:

The user may inquire about the availability of a product by submitting their request via email. We require that the user provide either an e-mail address or a contact (phone) number to receive information regarding their inquiry.

- Information collected when you subscribe to our Newsletter

To subscribe to our e-mail newsletters, you will need to provide your e-mail address. Your email address will be used to periodically send you the latest Site announcements and updates including discount coupons and promotions.

Except as described in this Privacy Statement, we will not sell or rent your e-mail address. 101inks.com may share e-mail addresses with reputable third parties e-mail delivery systems in order to help 101inks.com provide better service to consumers such as making sure our discounts and promotions are delivered properly to our customers. These third parties agree and expressly warrant that they will not use your information for their own marketing purposes.

- Sharing information with the law:

We may provide personal identifying and account information in special cases such as enforcement of our Terms of Site Use, or as required by law or legal process to protect and defend the rights and safety of our Site and its users. This includes exchanging information with other companies for purposes of fraud and credit risk reduction.

B: Non-Personally Identifiable Information

This refers to information that does not, by itself, identify as a specific individual. We gather certain information about you based on where you shopped at our web site in several ways. This information is then compiled and analyzed on both personal and an aggregate basis. Such information may include the Web site's Uniform Resource Locator ("URL") information as well as your Internet Protocol ("IP") address. A URL is the global address of documents and resources on the World Wide Web. An IP address is an identifier for computer or device on a Transmission Control Protocol/Internet Protocol ("TCP/IP") network, such as the World Wide Web. Networks use the TCP/IP protocol to route or reroute information based on the IP address of the destination. In another word, an IP address is a number that is automatically assigned to your computer whenever you are surfing the web, which allows web servers to locate and to identify your computer. Computer requires an IP address in order for user to communicate over the Internet.

COOKIES:

You may have heard of the term "cookies". Cookies are routinely used by most, if not all, E- commerce merchants, including 101inks.com. A cookie is a piece of data stored on a user's hard drive through the Web browser program containing information about the user which enables us to track and personalize the Site to enhance your experience. For instance, by setting a cookie on our Site, we can provide you with storage of items in your shopping cart between visits. However, if a user rejects the cookie, they may still use our Site although we will be unable to provide our users with the personalized shopping experience we can offer using the cookie data. If you have any questions about our use of cookies, please contact us at cs@101inks.com.

CHILDREN’S ONLINE POLICY:

101inks.com recognizes the particular importance of protecting the privacy of children. Consistent with the Children's Online Privacy Protection Act (COPPA), we will not knowingly collect any personally identifiable information from children under the age of 13. When a user makes a purchase on www.101inks.com websites, the user is representing to us that they are an adult.

CONSUMER CHOICE:

Although not recommended, the consumer has an option to block the use of cookies by changing the setting in their internet browser and disabling cookie option.

If you no longer wish to receive offers form 101inks.com you may unsubscribe from our email list by clicking on the unsubscribe link provided in the email. You may also unsubscribe by visiting our Unsubscribe page, or send us a letter to the address provided below requesting to be unsubscribed. To learn more about our unsubscribe policy click here

101inks.COM IS CAN-SPAM COMPLIANT:

101inks.com is 100% compliant with “CAN-SPAM ACT OF 2003” and does not tolerate SPAM.

Our advertisement is offered by various third-party advertisement agencies that own e-mail lists. These agencies and their affiliates are some of the most reputable and respected names in the business and are 100% compliant with spam laws. Furthermore, 101inks.com requires that all of our affiliates abide by our Anti-Spam policy and they expressly warrant that they will not engage in unlawful emailing or spam activities.

To learn more about our Anti-Spam Policy and our unsubscribe process visit our Unsubscribe page.

SECURITY INFORMATION AND POLICY:

Strong precautions are taken to protect the information of the users of our Site. When users submit sensitive information via the Site, that information is protected.

We take credit card information security seriously and use a variety of technical solutions to make shopping safe at our Site. We use the latest 128-bit encryption technology to keep your personal information safe. The encryption process takes personal information and converts it into code that is securely transmitted over the Internet. Your information is encrypted and is protected utilizing the industry standard Secure Sockets Layer (SSL) encryption software. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers, or on top of the Web browser such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

We do not keep any credit/debit card information:

When the user submits his/ her order the user’s credit/debit card information is purged. Returning customers will require to re-enter their credit/debit card information.

Credit card transactions are handled by a third-party financial institution such as your bank that receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.

PCI Compliance:

101inks.com is PCI compliant and adheres to PCI (payment card industry) compliance standards for data security.

What is PCI compliance?
Payment Card Industry Data Security Standards (PCI DSS) are network security and business practice guidelines adopted by Visa, MasterCard, American Express, Discover Card, and JCB to establish a “minimum security standard” to protect customer’s payment card information. It’s a requirement for all merchants that store, transmit, or process payment card information.

Unfortunately, no data transmission over the Internet, or method of electronic storage, can be guaranteed to be 100% secure. As a result, while we strive to protect your information, we cannot guarantee its absolute security. IN NO EVENT SHALL 101INKS.COM BE LIABLE FOR SPECIAL, INDIRECT, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, LOSS OF USE, DATA, OR PROFITS, WITHOUT REGARD TO THE FORM OF ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTIONS, ARISING OUT OF OR IN CONNECTION WITH THE USE, COPYING, OR DISPLAY OF THE CONTENTS OF THIS SITE, EVEN IF 101INKS.COM OR AN AUTHORIZED REPRESENTATIVE OF 101INKS.COM HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

If you have any questions about the security at our Site, you can send an e-mail to cs@101inks.com.

DISCLAIMER OF WARRANTY
 
101INKS.COM IS PROVIDING THIS SITE AND ITS CONTENTS ON AN "AS IS" BASIS AND MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, WARRANTIES OR CONDITIONS OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. ALTHOUGH 101INKS.COM BELIEVES THE CONTENT TO BE ACCURATE, COMPLETE, AND CURRENT, 101INKS.COM DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE ON THIS SITE IS ACCURATE, COMPLETE, OR CURRENT. Price and availability information is subject to change without notice.
 
DISCLAIMER OF LIABILITY
 
IN NO EVENT SHALL 101INKS.COM BE LIABLE FOR SPECIAL, INDIRECT, EXEMPLARY, OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER, INCLUDING BUT NOT LIMITED TO, LOSS OF USE, DATA, OR PROFITS, WITHOUT REGARD TO THE FORM OF ANY ACTION, INCLUDING BUT NOT LIMITED TO CONTRACT, NEGLIGENCE, OR OTHER TORTIOUS ACTIONS, ALL ARISING OUT OF OR IN CONNECTION WITH THE USE, COPYING, OR DISPLAY OF THE CONTENTS OF THIS SITE. In an effort to provide our customers with the most current information, 101inks.com will, from time to time, make changes in the Contents and in the products or services described on this Site.

HOW TO CONTACT US:

By Phone: (Toll free) 1-866-367-4657 7:00am-5:00pm PST

By Fax: 818-241-7918

By E-mail: cs@101inks.com

By Mail:
101inks.com
2850 N. California Street
Unit 110
Burbank, CA 91504
 
 
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*All trademarks and copyrights, including logos, images and brand names are the property of their respective owners. References to brand names, images and logos are for descriptive purposes and to illustrate compatibility of our products only, and their use does not imply endorsement by or association with the brand name owners. We do not sell OEM (original equipment manufacturer). All our inkjet and laser cartridges are of the highest quality remanufactured and new generic brands.List price comparison is based on general industry-wide OEM pricing.